CallDraft
2026
Web App
US
We built an AI-powered voice agent for a large HVAC business to handle their entire inbound and outbound call operation. The agent triages calls, qualifies jobs, books appointments, and dispatches technicians automatically — replacing a manual phone-based admin process that was costing the business time, leads, and money.
The Product
The Problem
large HVAC business was handling every inbound call manually — staff answering, triaging, scheduling, and dispatching jobs by hand. High call volumes meant dropped leads, slow response times, and a back-office team buried in admin instead of focusing on the work that actually moves the business forward.
What We Built
We built an AI voice agent that handles inbound and outbound calls end-to-end. The agent triages every call on arrival, qualifies the job type, books appointments automatically, and dispatches jobs to the right technician in real time — without a human touching it. Staff only get involved when it genuinely needs them.
The Result
Manual call handling eliminated entirely. No more dropped leads, no more scheduling bottlenecks, and the back-office team freed up from the phone to focus on operations. Every call handled, logged, and acted on automatically.