Modulus Health
2026
Web App
Australia
We built a multi-role internal platform for a health clinic franchise network, connecting the franchisor, franchisees, and clinicians into one centralised system. The platform handles everything from AI-powered compliance monitoring across the franchise network to full digital patient record management — eliminating the manual coordination, scattered paperwork, and lack of visibility that was holding the business back from scaling.
The Product
The Problem
Modulus Health operates a network of health clinics across multiple franchise locations. Before ShipFast, the business was held together with spreadsheets, email threads, and manual processes — and it was starting to crack.
On the franchisor side, keeping tabs on every clinic meant chasing down compliance documents, manually reviewing performance across locations, and having no real visibility into whether clinicians were following protocols.
On the clinic side, franchisees were drowning in paperwork. Patient intake forms, treatment plans, consent documents, invoices, prescriptions, lab results — all stored inconsistently across folders, desktops, and inboxes. Nothing was centralised. Audits were painful. Patient records were a liability.
There was no system. Just chaos held together by good intentions.
What We Built
We delivered a multi-role platform connecting the franchisor, franchisees, clinicians, and patients — all under one roof.
AI Compliance & Franchisee Review
The franchisor dashboard gives head office a live view across the entire network. Instead of manually checking in with each location, the platform now flags issues automatically.
AI compliance monitoring reviews each franchise against required standards — licence documents, insurance certificates, training completions — and surfaces gaps before they become problems
Franchisee scorecards aggregate performance metrics (revenue, appointment volume, patient retention) so the franchisor can spot underperforming locations at a glance
Automated alerts notify both the franchisor and the franchisee when a document is expired, a review is overdue, or a compliance item is outstanding
LMS integration tracks which clinicians have completed required training modules, with AI flagging anyone who's fallen behind
Compliance reviews that used to take hours of manual work now happen automatically in the background.
Digital Paperwork & Patient Records
Every patient interaction — from first booking to final invoice — is captured, stored, and accessible in one place.
Patient profiles hold the complete record: intake forms, treatment history, consent documents, photos, prescriptions, lab results, and invoices — all linked and searchable
Clinicians build treatment plans directly in the platform, which auto-generate structured records and push relevant documents to the patient's portal
Document upload and management replaces the folder chaos — every file is typed, dated, linked to an appointment, and visible to the right people (and only the right people)
Patient portal gives clients access to their own records, aftercare guides, and invoices — reducing front-desk calls and improving the patient experience
Audit-ready by default — every action is logged, every document is timestamped, and records can be pulled for any patient in seconds
The Result
Modulus Health went from a network that was hard to manage and harder to scale, to a platform that runs itself in the background.
The franchisor has real visibility across every location for the first time. Compliance is no longer a manual exercise — it's automated and always current. Franchisees spend less time on admin and more time on patients. And every patient record is exactly where it should be, every time.
Hours of manual compliance review → automated and always live Scattered patient paperwork → one centralised, auditable system No network visibility → real-time franchise performance dashboard